Frequently Asked Questions
What types of products does The Couture by KJH offer?
The Couture by KJH provides a diverse range of women's apparel, including lehengas, sarees, kurta sets, anarkalis, gowns, dresses, jumpsuits, and co-ord sets. They also offer accessories such as earrings, necklaces, rings, hand harnesses, belts, and bags.
Can I customize or alter an outfit purchased from The Couture by KJH?
Yes, The Couture by KJH offers customization and alteration services for select outfits. Customers can inquire about modifications before purchasing to ensure the perfect fit.
Where are The Couture by KJH's physical stores located?
Founded in mid-2019, The Couture by KJH has two stores situated in the heart of Amritsar, Punjab.
How can I contact The Couture by KJH for assistance?
You can reach out via email, phone, or WhatsApp. Contact details are available on the website’s Contact Us page.
Is there a shipping policy for online orders?
The Couture by KJH offers free shipping for orders above ₹5,000.
What is The Couture by KJH's return and exchange policy?
As most products are designer-wear and made to order, returns may not be accepted. However, exchanges might be available for certain items. It's best to check the return policy on the product page or contact customer support.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS. You can also track your order status through your account on the website.